Topps Tiles Ipswich - Tiles in Ipswich
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Topps Tiles Ipswich
Meet the Team
Matt foulger
Job Title:
Assistant Store Manager
Time at Topps Tiles:
15 years

"Please pop into store where I can assist you with everything you need to complete your project. I am an e..."

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Job Title:
Service Specialist
Time at Topps Tiles:
3 years

"I am a people person and particulary enjoy helping people make the right choices with their projects. Ple..."

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Commercial Road

01473 231700

Store Manager: Jimmy Smith

Opening Hours
Monday7:30am - 6:00pm
Tuesday7:30am - 6:00pm
Wednesday7:30am - 6:00pm
Thursday7:30am - 6:00pm
Friday7:30am - 6:00pm
Saturday9:00am - 6:00pm
Sunday10:00am - 4:00pm
Bank Holidays9:00am - 5:00pm
Free Visualisation Service Available
Interest Free Credit (ID needed in store)
Free Parking
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Home Delivery Service
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Ipswich »
Ipswich is rated 4.7 out of 5 by 6.
Rated 5 out of 5 by from Great Service and Support - Everything was made easy I was very pleased with the quality of service I received from Topps Tiles when recently refurbishing my bathroom. Assistant Manager Matt was very helpful and made everything easy for us. Matt helped us to choose the tiles that we wanted, and his attention to detail ensured that we didn't leave the store before we had picked out everything we needed. This was great because I would have forgotten important things such as trim and floor leveller and would have ended up making multiple trips to the store. Matt also helped us to arrange online payment, recommended a local bathroom specialist and ensured the tiles were ready for collection by our bathroom guy when he needed them. Even after the job was complete, we were supported and getting a refund on the unused materials we had ordered was also straightforword. The whole process was made very easy with Matt's help and we now have a beautiful bathroom. I would Definitely recommend Topps Tiles in Ipswich
Date published: 2016-12-19
Rated 5 out of 5 by from Incredible Customer Service from the whole team at Topps Ipswich I have used Topps Tiles Ipswich several times over the last few years for various projects and have always found them helpful, knowledgeable and very efficient. However, my last project took customer service from Topps in Ipswich to a whole new level. The project hit a major snag as the tile I wanted had been discontinued and very minimal stocks remained, most of which were damaged. Responding to my situation, Matt at Topps with support from Andy and the manager Steve, embarked on the laborious process of locating spare tiles from stores around the country and gathering them together to establish whether he could get enough good tiles to make up the relatively small meterage I needed. They all worked well above and beyond the call of duty to try to help me, a very frazzled customer. Very nice guys, extremely impressive team work, well above expectations and worthy of a 5 star online review, which is something I rarely,if ever, do. Well done, and many thanks. In my experience, few organisations give such great customer service.
Date published: 2015-10-16
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