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Data Subject Access

UK GDPR grants you the right to access your personal data held by Topps Tiles PLC, including the right to obtain confirmation that we process your personal data, receive certain information about the processing of your personal data, and obtain a copy of the personal data we process.

We require that you submit this request in writing via postal mail to Data Subject Access Request, Topps Tiles, Thorpe Way, Grove Park, Enderby, Leicester, LE19 1SU or electronically via email to [email protected]. The Data Subject Access Request Form can be found as a PDF here.

We expect to respond to your request within one month of receipt of a fully completed form and proof of identity.

Data Subject Complaints

We take our data protection obligations seriously and endeavour to process your personal data in a compliant way. However, if you are unsatisfied about our handling of your personal data, you have the right to complain to us.

We require that you submit any complaint to us electronically via email to [email protected]. We shall acknowledge receipt of your complaint within 30 days and shall investigate and deal with the complaint without undue delay.

You also have the right to complain to the UK Information Commissioner’s Office (ICO). However, please ask us to resolve your complaint first. If you are not satisfied with the way in which we have handled your complaint, you may submit a complaint to the ICO using the contact details at Make a complaint | ICO..

Your Other Data Rights

In addition to exercising your access right, UK GDPR also grants you the right to:

• • Request the correction, restriction, transfer or erasure of your personal data.
• • Restrict or object to certain types of data processing.

You may exercise these rights by emailing us at [email protected]. For more information on your rights under UK GDPR, please see the Topps Tiles Privacy Policy.