The substrate is the surface the new flooring sits on. In most homes, this will be concrete, screed or a timber subfloor.
Our click-fit LVT is laid as a floating floor. The boards lock together but are not glued, nailed or screwed to the surface below. This means the substrate must be firm and even enough to support the floor across the whole room.
Dips, raised areas, damp patches or movement underneath can all cause problems, as boards may rock or sit unevenly, which would lead to click joints being put under strain and gaps appearing over time.
It is important to make sure that the concrete and screed substrate is sound, dry and level before being deemed as suitable. You should always check the surface for cracks, loose or hollow areas, damage and any remaining contamination.
If you notice any cracks, these need to be repaired with a suitable compound. For SPC and real wood veneer flooring, cracks in concrete must be repaired and should not be wider than 5mm or deeper than 2mm before fitting.
Before you move on, make sure any old adhesive, paint, oil, wax or sealant has been removed from the surface. If the substrate is rough, damaged or outside the permitted level tolerance, you may need to use a suitable levelling compound to create a firm and even base.
It is also worth checking the moisture level before fitting begins. Concrete and screed can look dry at the surface while still holding moisture underneath, so readings should always be taken and recorded before installation.
It is essential to ensure your timber substrate is structurally sound. We recommend checking the entire floor carefully, as the centre might feel stable while the edges and corners are loose or hollow. Any damaged, creaking, or unsecured boards must be repaired, screwed down, or replaced before fitting your new floor.
Make sure all screw heads sit slightly below the surface, and check for any raised edges or uneven joins between boards that need to be corrected.
Wooden subfloors should be overboarded with a suitable sheet material in line with the manufacturer’s instructions. This creates a smooth and stable foundation for your LVT.
Once the preparation is complete, brush or vacuum the area thoroughly to clear away all dust and debris.
Moisture readings should be taken before fitting over concrete, screed or timber, and it is good practice to keep a record of the results.
For SPC flooring, moisture levels must not exceed:
Where SPC flooring is being fitted over underfloor heating, moisture levels must not exceed:
For real wood veneer flooring, moisture levels must not exceed:
Where real wood veneer flooring is being fitted over underfloor heating, moisture levels must not exceed:
Do not fit the flooring if the readings are above the stated limits. The substrate will need more time to dry or further preparation before installation can begin.
LVT should not be installed over soft surfaces such as carpet, existing PVC flooring or similar materials. These do not give a click-fit floor the firm support it needs. Other existing floor coverings may also need to be removed if they affect the level, stability, height or moisture conditions of the room.
Do not rely on appearance alone, as an old floor can look reasonably flat while still hiding movement, softness, loose material or trapped moisture underneath.
No. All of our Luxury Click Flooring ranges have integrated underlay already attached.
A second layer should not be added unless the fitting instructions for the exact product specifically say otherwise. Extra underlay can make the floor too soft, interfere with the click joints and lead to movement once the floor is in use.
The flooring should be laid directly over the correctly prepared substrate.
LVT, SPC and real wood veneer flooring can be used with suitable underfloor-heating systems, provided the product guidance is followed. Heating elements must be covered with an appropriate screed or overlay before the flooring is installed. The heat needs to be spread evenly across the floor, and the surface temperature must not exceed 27°C.
Moisture limits can be lower when underfloor heating is present, so the correct readings for the chosen flooring must be checked carefully.
Underfloor heating should never be used to force-dry a damp substrate. The base must be allowed to dry properly before installation.