Silver Splashback 60 is rated
Rated 1 out of
Great product! Awful service.
I had to purchase a splash back blind as the store don't keep them in stock. I was told by the staff in the shop that my only option was to order it, pay for it and wait to see if it was suitable for my kitchen design. A bit backwards but ok, I went along with it. The website said great availability and delivery within approximately three days. After two weeks of taking my money the item was still not ready for collection. Once I finally got my hands on it, sadly it didn't match my design. I popped into the store and the assistant was not interested in helping me solve my problem, no suggestions for a solution, kept calling me "bud" which I think is very unprofessional. Then dictated I could only have a refund if I could produce my receipt. She was very dismissive and abrupt, didn't make any suggestions of a credit or try to up sell me onto another product. I had an email exchange with TT customer service who confirmed I just need proof of purchase so a bank statement would of satisfied that if I couldn't find the original receipt. In the end I just took a refund and vowed never to set foot in another Tops Tiles. Very very bad customer service and general practise. Very disappointed customer! Shame! The product itself was very good quality!
Date published: 2018-06-26
Rated 5 out of
Fantastic alternative to Stainless Steel
Beautiful looking product that is so easy to clean. No more scratches and rubbing with baby oil to try and get useless stainless steel splash back to look half decent. This glass silver splash back looks like the stainless steel but with none of the drawbacks.
Date published: 2018-06-13