Terre Charcoal Mix 48x48 Tile is rated
Rated 5 out of
Look great in situ
Tiles used for fire surround and hearth. They look lovely. They are slightly different thicknesses so if you want a really smooth finish they are not for you. We loved the overall look. One small drawback, the individual tiles are very difficult to cut, so best to plan to use whole tiles.
Date published: 2017-03-06
Rated 1 out of
Beware the chips!
I recently put this product in my bathroom as visually it's very good. However, the majority of the tiles had at least one chip. When we spoke to Topps tiles about it they were very abrupt saying 'it's a natural product' and 'we don't have to put any disclaimer about it'.
In addition the packaging of these was extremely poor - over half were presented in topps tiles plastic bags rather than being boxed or packaged properly. I would have thought that if they are so prone to chipping then packaging them properly is a must!
We are definitely making a complaint about this due to the poor customer service received. Pre sales customer service is good but post sales is extremely bad!!
Date published: 2015-09-16