Henley™ Cool Tile is rated
Rated 1 out of
Very poor service
Very disappointed with the quality of customer service at Topps Tiles in Oxford. After visiting the store and looking at these tiles when they were on offer for 20% off, I asked the sales consultant how long the offer would last for. I didn't have space for the tiles at that point as the room wasn't completed. The sales consultant took my details saying that he would contact me when he knew when the promotion was coming to an end. I'm now ready to buy the tiles but find they are no longer on offer, and the sales consultant says he must have thrown my details away. They won't honour the promotional price either. Thanks Topps Tiles. Terrible customer service.
Date published: 2017-09-23
Rated 5 out of
Great Service, tiles perfect for the job.
I bought these tiles online and received a telephone call from Topps within an hour - they were already ready for collection. The guy at the shop was very helpful and polite.
I had just the right quantity so there was little waste. I also bought adhesive and grout. Very happy with the advice given and all worked well.
Date published: 2017-08-05