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Topps Tiles Chingford


North Circular Road
Unit 8, Deacon Estate
Chingford, Essex
E4 8QF, UK

02085 232110

Opening Hours
Monday7:30am - 6:00pm
Tuesday7:30am - 6:00pm
Wednesday7:30am - 6:00pm
Thursday7:30am - 6:00pm
Friday7:30am - 6:00pm
Saturday9:00am - 6:00pm
Sunday10:00am - 4:00pm
Bank Holidays9:00am - 5:00pm
Design Advice Area with Project Consultation Desk
Free Visualisation Service Available
Interest Free Credit (ID needed in store)
Free Parking
Sample Service
Home Delivery Service
Trader Area
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Open Bank Holidays
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Free Calculation Service
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Chingford »
Chingford is rated 4.8 out of 5 by 5.
Rated 5 out of 5 by from Exceptional service Jack provided excellent and expert advice on both materials and design. His advice over 3 visits was always helpful, professional and courteous. He helped us make design solutions from the options that we were considering and gave sound practical advice on the combination of materials and grouting by using the combination of the visualiser and laying out a sample of the materials to show scale and proportions. He helpfully and cleverly loaded a cramped car and personally delivered materials which were not available at the time of ordering. Jack's customer service was the deciding factor as to where we placed our order.
Date published: 2018-08-11
Rated 5 out of 5 by from Pretty good! I have carried out dozens of tiling projects over the past few years. I usually source materials from whichever branch of Topp`s Tiles is closest to the job. I have often asked the staff for help on products and installatiion practice; the advice I received was sometimes good, sometimes bad and sometimes indifferent, and even occasionally plain wrong. However, this time I spoke to Simon at the Chingford branch, having been given conflicting advice at other branches. Well, what a difference! He gave me clear advice about my options, and was also prepared to make strong recommendations, but the icing on the cake was the thorough and detailed technical explanations of the why`s and wherefore`s, patiently and articulately answering all my questions. It was, in effect, a succinct seminar on the suitability of different types of cement for a range of tile types. And when I went into the store, I got more of the same. Simon was not only informative, but also pleasant, good-natured, and happy to load all my purchases into the car for me. In summation, if Topp`s Tiles wanted to make a training video to teach staff how to deal with clients, be it in person or over the phone, Simon should be your obvious go-to man - 10/10 for everything!
Date published: 2017-09-06
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