Chester is rated
Rated 5 out of
DAVE - Thanks for great customer service
Visited this store initially to try and match up tiles for my bathroom which had had a complete refit a few years back, I had found the border tiles online and they were being sent from another branch. The white tiles I needed were still available, and I purchase them and all the grout ect. with the help of Dave, I collected the border tiles at a later date but had to return them as they were the wrong size (my error) they were the right pattern but too small, was refunded without question and Dave went out of his way to try and locate the right ones for me, unfortunately they were discontinued, BUT, customer service was outstanding, he could not have done anything else to help, he even advised that I could just change the whole border if I wanted to, something I hadn't thought of. In a world that that people often think that it owes them something and good service is. fairly rare when things get tricky, it was very much appreciated and I hope this review is brought to Dave's attention personally. Once again a big personal thank you, like a lot of ladies DIY is not a thing I excel at , hence this review. Absolutely top service , the company in this instance has lived up to its name.
Date published: 2018-07-13
Rated 5 out of
Great customer service
Exceptional service from Campbell and the team in helping us pick out tiles and accessories for our first bathroom renovation. Great idea suggesting use of white tiles as a skirting board, which looks fantastic!
Date published: 2018-06-02