Northampton Brackmills is rated
Rated 5 out of
Fantastic customer service and knowledge of products
Helen and Anthony were brilliant from the moment we walked into the store. Nothing was too much trouble. They answered all our questions effortlessly, with a smile and made some great suggestions which we acted on. Left the store extremely happy with our purchase and the wonderful customer service we were given. Would not think of going anywhere else in the future and would highly recommend this store. Well done!
Date published: 2018-05-22
Rated 5 out of
Excellent Customer Service
Helen welcomed me the moment I entered the store. I had already loaned samples from the other Northampton store and needed to make a decision. I asked Helen if there was anything else, as I was was still unsure on the two samples I had. She recommended the room visualiser. Considering I had spent over an hour in the other Northampton store and taken the samples this was never mentioned to me. As soon as Helen pulled the mosaics up I knew it was too overpowering. Helen asked what style I was looking for and immediately showed me two new options and pulled them up onto the room visualiser. Helen has saved me from selecting something overpowering for a small cloakroom and ensured that I knew all options available to me. Superb customer service and a very happy customer who isn't going to be going googly eyed due to a poor tile choice. Thanks Helen.
Date published: 2018-03-31