Isleworth is rated
Rated 1 out of
I have been in this store twice and i will never go back!
The first time i went in the store, i was approached by a lady who seemed to have a very poor knoledge, but at least she helped and she was polite to me. When i went back yesterday afternoon about 14.00 i experienced the worse service i could of imagined! The manager spoke to me in a tone as if a was a child! and he was very rude, when i have tryed to ask him about the discount service he told me "the prices are what the prices are". So i ended up writing my first bad review. I think no one should feel as i felt yesterday afternoon in the isleworth store! i was very disappointed as toppstiles was recomended from a friend who used to purchase from topps tiles isleworth very often.
Date published: 2019-04-19
Rated 5 out of
Passionate people who know their stuff
The endless displays and choice for tiles can seem very daunting, especially if you're also trying to consider all the technical aspects like bathroom shape, colour/texture matching and hardwearing features. However, Raj and Lucy at the Isleworth store make life really easy. They have an incredibly detailed knowledge of their stock. They rapidly understand what the customer is trying to achieve. They used an impressive amount of intuition and initiative to narrow down the choice quickly, cheerfully and confidently. Absolutely amazing customer service!
Date published: 2019-04-03