Chelmsford is rated
Rated 5 out of
excellent service from service specialist Joshua
I recently visited the store after taking a previous trip to the other branch Springfield where I found the staff to be extremely unhelpful and quite inattentive. However after entering the Chelmsford branch I was greeted within a matter of minutes by one of the service specialists Joshua who not only made me feel welcome but also presented me with a catalogue to help me choose the perfect tiles for my bathroom after explaining to him the pressure I was under having to finish the bathroom before the birth of my child. After this not only did he offer me advise on the amount I would need but also showed me samples of the different types of tiles available. His attentiveness and patience to helping me decide what was best for me was most definitely the kidnd of customer service which would make me come back to the store again to complete my order after finally deciding to go with regal’s to forfill the need of doing the wall and floor.
Date published: 2018-05-30
Rated 5 out of
EXCELLENT CHICE OF TILES
I BOUGHT THE TILES IN JULY . THE BATHROOM WAS COMPLETED
BETWEEN END OF AUGUST TO BEGINNING OF SEPTEMBER.
I WAS STILL ABLE TO RETURN UNWANTED TILES WITHOUT ANY
FUSS.ON CHOOSING THE TILES, JIM THE MANAGER WAS EXCELLENT. ON COLLECTION OF THE TILES DAISY WAS VERY HELPFUL. I WOULD DEFINITELY USE THE ROBJOHNS ROAD STORE AGAIN.
Date published: 2017-09-10