Hampstead Heath Boutique is rated
Rated 5 out of
Excellent customer service
I stopped into Topps Tiles, Hampstead Heath Boutique, 53 South End Road, Hampstead Heath, London NW3 2QB
I had the most superb experience with regard to customer service. Jasmine, the assistant manager was incredibly knowledgable and patient with me as I worked through the beautiful selection of tiles on offer.
I purchased tiles from the same Topps Tiles store two years ago and had the same marvellous experience with regard to customer service. But Jasmine topped even that with her expert knowledge, patience and professionalism. Topps Tiles is tops for me.
Date published: 2018-09-17
Rated 5 out of
Excellent customer service!
Today our family were passing your Dulwich store and we just popped in to have a look for wall and floor tiles for a new shower room. We were helped by Jon, the store manager. He listened carefully to what we wanted, then showed us an example. His first suggestion was spot on! I was actually very impressed as I'm not always the best at describing ideas that are in my head... Jon also asked specific questions about who would be the main users of the shower room (our children) and this lead us to consider different tiles for the floor than we had first considered (small mosaic tiles rather than specific anti-slip tiles).
Jon was friendly, patient, knowledgeable and gave us excellent customer service. Our 5 and 8 year old were quite bored, so Jon let them look through the tile selection on the customer computer, and they couldn't have been happier for the half hour or so we were in the store.
Will definitely recommend your Dulwich store to anyone who needs tiles!
Date published: 2017-08-28