Hampstead Heath Boutique is rated
Rated 5 out of
Excellent customer service!
Today our family were passing your Dulwich store and we just popped in to have a look for wall and floor tiles for a new shower room. We were helped by Jon, the store manager. He listened carefully to what we wanted, then showed us an example. His first suggestion was spot on! I was actually very impressed as I'm not always the best at describing ideas that are in my head... Jon also asked specific questions about who would be the main users of the shower room (our children) and this lead us to consider different tiles for the floor than we had first considered (small mosaic tiles rather than specific anti-slip tiles).
Jon was friendly, patient, knowledgeable and gave us excellent customer service. Our 5 and 8 year old were quite bored, so Jon let them look through the tile selection on the customer computer, and they couldn't have been happier for the half hour or so we were in the store.
Will definitely recommend your Dulwich store to anyone who needs tiles!
Date published: 2017-08-28
Rated 5 out of
Excellent service. Very friendly and helpful team
We were delighted with the choice of product. The store has a wide selection of products at different price points. Both Graziana and Maciej were patient, helpful and very knowledgeable. We found the whole experience to be excellent and would highly recommend the store.
Date published: 2017-07-21