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Topps Tiles Gateshead Team Valley

Gateshead Team Valley

Tenth Avenue Trade Park West
Unit 2, Team Valley Trading Estate
Gateshead, Tyne and Wear
NE11 0HL, UK

01914 913225

Opening Hours
Monday7:30am - 6:00pm
Tuesday7:30am - 6:00pm
Wednesday7:30am - 6:00pm
Thursday7:30am - 6:00pm
Friday7:30am - 6:00pm
Saturday9:00am - 6:00pm
Sunday10:00am - 4:00pm
Bank Holidays9:00am - 5:00pm
Free Visualisation Service Available
Interest Free Credit (ID needed in store)
Free Parking
Sample Service
Home Delivery Service
Information on Local Traders
Open To The Trade
Outstanding Service
Open Bank Holidays
Early Opening
Free Calculation Service
- also available online
Gateshead Team Valley »
Gateshead Team Valley is rated 5.0 out of 5 by 10.
Rated 5 out of 5 by from Impeccable all round My husband and I wanted tiles for the kitchen and popped in to the team valley store, we were greeted by Nicholas, but left to browse, there was no hard sales pitch or pushiness which was refreshing, but as soon as we needed any assistance he was happy to help. We found him pleasant and extremely helpful and very jovial too, I had him backwards and forwards putting different tiles together on the mood board with various grout options and nothing was a bother at all, he came up with helpful suggestions based on what look I told him I was after. After we made a decision he offered to give us a quote based on our measurements which we took and said we would get back to him if we were going ahead, I was impressed that the quote was valid for over a week and he also said not to worry if there was an over estimation as all full boxes of tiles or full sheets of the mosaics were refundable. When we left the store I said to my husband that I was so impressed by the service and selection of choices and prices that I didn't think we needed to look elsewhere. I felt that even if we could find the same tiles for cheaper, which I highly doubted, that I would go back to topps tiles team valley because of the high quality customer service, which indeed we did and placed our order with the quote we had and received more quality service including help putting everything in the boot of my car by Steven and Denny. After the tiling was completed we had some mosaic tiles and a box of the other tiles left over which I took back and even upon returning tiles I could not fault the service and helpfulness of Steven who gave fantastic advice and I even purchased some extras, such as grout sealant, tile cleaner and some silicone sealant in the matching grout colour. I could not be happier with this store and all the staff I encountered, would highly recommend to anyone who needs tiles for anywhere in their house
Date published: 2017-04-29
Rated 5 out of 5 by from Great Service Visited the store today with our daughter to choose tiles for her new flat kitchen . With little or no knowledge of what was needed Colin the store manager guided us though the choices and assisted my daughter to her final choice . There was no push , no sales jargon just good old common sense . On top of that he presented a handful of options for tilers to do the job while being mindful to add the company doesn't give "recommendations ".End result one happy wife and daughter for an inexpensive amount . Many thanks
Date published: 2017-01-28
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