Broadstairs is rated
Rated 5 out of
Broadstairs has the most helpful young men.
Recently visited broadstairs branch on two occasions and both times we were given help and guidance that culminated in us making our order with Topps. We are very grateful for all their help.
Date published: 2018-09-17
Rated 1 out of
This store has unhelpful unenthusiastic staff
I visited the store at approximately midday on Saturday, there were no other customers in the store at the time I was looking for tiles to go round the surround of a fire place, on the base and the floor just in front of the fire place firstly in over half an hour neither of the two staff came anywhere near me offered no help whatsoever. Then I found some picture / patterned tiles I thought would look ok round the front of the opening and asked for assistance I explained exactly what I was looking for and made it clear that there was no heat in the fire place as it was a false imitation wood burner they obviously were not listening as the first tile I asked about they said I couldn't use because of heat. Im not going to go on further but to be quite frank the guy was totally unhelpful did not want to be there and was more interested in talking with his colleague behind the counter and what he was going to have for lunch from Burger King opposite. My leg is in plaster at the moment so they will no doubt remember me more to the point I had to get a cab to visit your shop £4.80 in each direction which mad the whole visit even more frustrating which is why for the first time ever I have taken the time to write and complain. Quite frankly the service was appalling
Date published: 2018-09-09