Barnsley is rated
Rated 5 out of
The team make this store
I cannot thank Dave, Phil and the rest of the team enough. The service they provide is an example of what customer service should be. Thank you for your expertise and for going out of your way to help me
Date published: 2018-08-18
Rated 5 out of
What a retail experience should be
We recently visited the Barnsley store & the experience was simply excellent all round.
Walking in with just a few ideas but no knowledge of what was required from a practical point of view, together with multiple choices available meant that we needed guidance & information to help us focus our thoughts.
Phil’s experience & evident extensive knowledge of the industry meant that we were able to talk through our individual circumstances and work through examples of pros/cons to all the various solutions on offer…all this without ever feeling pressured from a sales perspective.
At the end of the visit, he promised to email us through details on everything we had discussed…an hour later it was in my inbox.
In the current environment when traditional ‘high-street’ retail is struggling, it’s this kind of service that stands out & makes the difference in having a single point of contact who has expert industry knowledge and understands your own individual situation and works with you to decide what’s best for you.
We’ll be back to finalise the order asap
Date published: 2018-08-14