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Topps Tiles Brighton

Brighton

143-155 Old Shoreham Road
Southwick
Brighton, West Sussex
BN42 4RB, UK

01273 594473

toppsbrighton@toppstiles.co.uk

Opening Hours
Monday7:30am - 6:00pm
Tuesday7:30am - 6:00pm
Wednesday7:30am - 6:00pm
Thursday7:30am - 6:00pm
Friday7:30am - 6:00pm
Saturday9:00am - 6:00pm
Sunday10:00am - 4:00pm
Bank Holidays9:00am - 5:00pm
Services
Design Advice Area with Project Consultation Desk
Free Visualisation Service Available
Interest Free Credit (ID needed in store)
Free Parking
Sample Service
Home Delivery Service
Trader Area
Information on Local Traders
Outstanding Service
Open Bank Holidays
Information on Local Community and Charities
Early Opening
Free Calculation Service
- also available online
Brighton »
Brighton is rated 4.8 out of 5 by 22.
Rated 3 out of 5 by from poor customer service Things did not go well ,we went to the store to pick up the tiles costing over£1100 Iasked if they could deliver but was told it would be an extra £40 I questioned this but was never given a reason why.When I started to lay the tiles I noticed two different shades Iwent back to topps who told me this was normal even ther was no mention of this by the samples when Isaid two shades of blue tile was unacceptable I was spocken to by one of the staff pete Ithink like I was asking which is the front and back of the tile .overall Ifelt dissatisfied and a bit humiliated .Ihave been a builder over 40 years and not easily offened but Iwoul never go back
Date published: 2019-05-17
Rated 5 out of 5 by from TILES ARE TOPPS We initially visited the store some months ago and were very impressed with the choice available. We selected two tiles which interested us and took them with us, together with an estimate for cost, which also included underfloor heating. After finally organising someone to do the tiling we returned last month and were double impressed when the assistant who had originally served us remembered our initial visit. We ordered the supply of tiles we had originally selected, together with stuff for the underfloor heating. When the tiler came to start the job he said the underfloor heating we had bought was too big and needed to be changed. We 'phoned Topps (Peter again, I think) who immediately said "No problem", so we popped back, exchanged our original purchase for the correct size and were even more delighted to find that we were due a refund! The fact that I didn't have the credit card I had used to make the original purchase was again no problem. The refund cheque arrived this morning, barely 2 working days later. Amazing! All in all a great customer experience with which we were totally satisfied. Thank you Topps!
Date published: 2018-07-03
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