Worcester is rated
Rated 5 out of
Ben was really friendly and helpful from the start! He showed us on the store computer screen what different tiles would look like in the kind of room we wanted to tile, and then he got out colour sample sticks for the various colour grouting we could use. And then even the various ways we could tile (we’ve gone for brick bond!). A couple of weeks later when I called, Ben remembered us. He was exceptionally helpful with arranging a delivery. Gary helped and he was just as amazingly helpful and friendly. There was a lady called Angie I think and she was smiley and friendly too. Lovely people! Good store, great tile choices and everything you need to go with it.
Date published: 2018-09-03
Rated 5 out of
'Above and beyond' service
I just wanted to place on record my thanks to Angie and Martin for all their help in sourcing additional tiles for my bathroom.
To be honest, I thought there was no way they would be able to help me. I didn’t know when they were bought, what they were called and – as it turns out – I wasn’t even sure of the colour!
Their professionalism, flexibility and insanely deep product knowledge meant that not only were they able to figure out which tiles I needed, but they were even able to source them. What’s more they did it with humour and good grace!
They went ‘above and beyond’. I’m pretty sure that if I went to any other tile outlet, they wouldn’t have gone to so much trouble and I would have been left with a badly patched up bathroom!
Please pass on my thanks for all for all their hard work, flexibility and patience!
Date published: 2018-08-17