Wishaw is rated
Rated 5 out of
Friendly relaxed knowledgeable staff
Real pleasure in meeting Shaz, his friendly helpful keen & positive attitude is refreshing, especially in this service sector when dealing with people can be a challenge.
A real asset to store manager Lynsey who is also a real credit to Topps Tiles.
Date published: 2018-03-17
Rated 5 out of
Excellent customer service and choice of good quality tiles
I visited the Wishaw store for bathroom tiles and was amazed at the brilliant choice available. I selected my tiles and underfloor heating under a little bit of pressure as my two young children were starting to get cranky as I was taking ages to choose. The sales staff were fabulous at helping me to choose as well as keeping the kids occupied. After a couple of days however, I had a change of heart on my choice of tile colour. I phoned the store to ask if I could possibly change the colour of my wall tiles and completely change my choice of floor tile. I was extremely worried that this would not be possible as I had spent a lot of money (£1300.00) To my delight, this was absolutely no problem at all and Mary who served me both in store and over the telephone was exceptionally helpful. A few days later, my tiler advised that I needed more wall tiles than I had measured for so I phoned to add these to my order. David served me then and also arranged my delivery which was so straightforward and hassle free. The bathroom has been tiled now and the result is amazing. The tiler (who's card I got from the store) has done a superb job and he also commented on the quality of the tiles. Many thanks. This is not the nearest tile store to my home but I will not go anywhere else for tiles in the future.
Date published: 2016-09-09