Wisbech is rated
Rated 5 out of
Excellent customer service
After visiting a number of diy stores and getting no where with advice & help etc I finally visited Topps Tiles Wisbech. This was my final stop!
I first spoke with Lauren, who was very friendly, helpful & efficient. Mark overheard us talking and offered some valuable advice too. I immediately felt at ease with them both and was over welmed by the highest standard of customer service, (it is very rare you come across this these days).
I walked away from the shop with finally a good idea in my head what I wanted and a sample tile.
After measuring my areas I made my way back to store and immediately requested to speak directly to Mark. I wanted to thank him for the email I received which showed me how my bathroom would look with the tiles I had chosen. I then, with his help placed an order for everything I needed. He was extremlley helpful and a joy to be around.
I will be back to place an additional order for my second bathroom and again hope to see Mark.
I would much prefer to pay that little bit extra and purchase from yourselves simply because I felt extremlley at ease and trusted Mark's judgement.
Thank You - I will be letting local people know how helpful and friendly you all are there.
Date published: 2016-09-07
Rated 5 out of
could not be more helpful
Excellent service and very friendly staff. Especially thanks to Tim for being so helpful
Date published: 2013-06-28