Uxbridge is rated
Rated 5 out of
Fantastically helpful staff and knew their product range
I visited this store (and 2 other Topps Tiles stores) on the same day looking for tiles to match one I had but weren't sold anymore by B&Q. The 2 gentleman in the store were friendly, helpful and they saved me a lot of money because I'd been sent to them from another store saying I needed to buy a particular tile that came in a mosaic set only but I needed single tiles of a set size to fill the space to be re-tiled. Their experience helped them identify the exact tile I needed being sold as individual tiles from their range but under a slightly different name. They then found a store I could go to with the right amount of stock and helped me buy the correct colour grout and the tile protector (good upselling that was actually relevant). They rang the store to check they had the right stock and arranged for them to be boxed up ready for me to collect. Absolutely brilliant, I only wish I'd got their names to recommend them for employee of the month.
Date published: 2018-07-17
Rated 5 out of
Great Customer Service from Enam
We visited the store a few times as we were undecided on the type of tiles we wanted for our new bathroom. Everytime we dealt with Enam who was extremely helpful in assisting us and providing advice. We chose our tiles with a lot of advice from him. Highly recommend this store and this particular member of staff.
Date published: 2018-05-06