Tonbridge is rated
Rated 5 out of
Always helpful and courteous
We bought some tiles and adhesive, etc, in August, including some border tiles. The staff were very helpful, particularly Cassie, who served us.
When the work was carried out, in September, I had miscounted the border tiles and some more had to be ordered, which our tiler ordered from the Maidstone branch, on express delivery.
When the job was completed, we had two border tiles over , plus a bag of adhesive that was untouched. I took these back to Maidstone and received a refund for the tiles, but there was a snag over the adhesive, which needed input from the Tonbridge shop. I rang them, and Dominic was only too pleased to help and e-mailed the requisite information to Maidstone straight away.
We have always found Topps staff to be very pleasant, helpful and courteous, and Topps will always be our first port of call for future tiling requirements.
Date published: 2016-09-22
Rated 5 out of
Friendly, helpful and approachable staff!
I have visited this store a number of times now and am always greeted with a friendly welcome. Staff always offer their assistance but are also happy to let you browse without being hassled.
When asked staff were extremely helpful and demonstrated excellent knowledge of the types of tiles that would be good to use for kitchen/bathroom flooring- which prevented me from looking at the wrong type of tiles!
Samples were made available immediately to take home which was ideal.
Date published: 2013-12-30