Bodmin is rated
Rated 5 out of
Great service and staff went out of their way to help
Visited this store on more than one occasion. Nothing was too much trouble for them. They even cut the tiles for us in store. Convenient opening times and parking on site.
Date published: 2018-02-09
Rated 1 out of
I took a sample tile to Bodmin store and asked it they had a tile to match. I was told that the Zanibar tile was a match. I then ordered 120 of the Zanzibar tiles.
I was telephoned when the tiles were in store and I collected them.
However when the tiler started to use the tiles, they were a different size from the sample that I had provided.
I returned to the store and explained the problem. I was told that I woul have to buy more tiles to match the ones I had previously bought.
No apologies was offered for me being misled by their sales staff.
A discount would have been great, an apologie would have been nice. But after repeating my dissatifaction twice and being greeted with no response, I felt the only option was for me to write this review in order to give other potential buyers the head uo! If staff tell you that the tiles are the same, please take this information with a pinch of salt!
Date published: 2017-10-01