Newark is rated
Rated 5 out of
Excellent customer service
I visited the Newark store to pick tiles to match my new kitchen cabinets. Whilst looking around the store Tom came to help and he was very good at pointing out several different tiles that would suit. He gave me an indication of how much it would cost and I found him to be very helpful and knowledgable.
Date published: 2018-06-23
Rated 5 out of
Really helpful staff and good selection!
I've used the Newark branch to buy tiles for two bathrooms in the last four months. The staff on every occasion could not be more helpful. I have been particularly impressed by Summer who works there. She is very knowledgeable, polite and amiable and seems to know where every one of the hundreds of tiles is to be found. She offered helpful advice about the aesthetics of the tile choices, alternatives to consider, and practical advice about how to lay them. I ordered online for the second lot of tiles, and got a phone call within minutes from the store offering to deliver them to my house for no charge (and on a Saturday). When I needed some extra tiles, the young man who served me (sorry I didn't make a note of his name) happily wheeled them across the car park for me, risking life and limb amidst the chaos of traffic caused by the Range opening that day! Really lovely people, I would recommend. Thanks! And the bathrooms look great...
Date published: 2017-11-28