Newbury is rated
Rated 5 out of
Great Products, Great Staff and Great Service
Unfortunately due to a bad water leak we have had to renovate both our kitchen and utility room which has meant choosing new tiles for both the floors and walls.
The staff at the Newbury Topps Tiles store have been brilliant since we first spoke to them. They listened intently, were polite throughout all our visits and ensured we understood exactly what products were suitable for our needs. They were very patient despite the numerous questions we asked and then suggested taking tile samples before we considered making a purchase. They also recommended the visualiser and we found this very useful.
We returned to make our final decision and purchase and James was brilliant throughout the transaction and he was ably assisted by Matt when we need a Manager's help. Both of them were a credit to Topps Tiles and it made our purchase a pleasant experience despite having to part with hard earn't money.
We would thoroughly recommend Newbury Topps Tiles and its staff and they receive an outstanding grade for customer service. Thanks Newbury Topps Tiles.
Date published: 2018-02-24
Rated 5 out of
Thank you to Mark who was so helpful.
Visited Newbury store yesterday and a young man called Mark came over to help me. I was totally confused with trying to match floor and wall tiles for our new bathroom.
Mark was so kind and patient. Listened carefully to the look I was trying to achieve and with his knowledge of the tiles Topps Tiles do walked me round the store showing me various tiles that he thought might be of interest.
I left the store feeling excited and full of ideas. With several samples to have a look at I will definitely be ordering from Topps tiles.
Would highly recommend this store and the staff especially Mark who in my view is a top man at Topps tiles
Date published: 2016-06-02