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Topps Tiles Grantham


56-58 London Road
Unit 2
Grantham, Lincolnshire
NG31 6HR, UK

01476 565040

Opening Hours
Monday7:30am - 6:00pm
Tuesday7:30am - 6:00pm
Wednesday7:30am - 6:00pm
Thursday7:30am - 6:00pm
Friday7:30am - 6:00pm
Saturday9:00am - 6:00pm
Sunday10:00am - 4:00pm
Bank Holidays9:00am - 5:00pm
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Grantham is rated 3.7 out of 5 by 3.
Rated 5 out of 5 by from Excellent service and expertise We requested assistance over and above the Company's normal service provision not really expecting a positive response. Within a few hours the Grantham branch responded positively to our request and we were able to collect our tiles that same evening. Throughout this whole process Ron was helpful and informative. We arrived quite late to pick up the tiles and every assistance was given to us. We're not regular customers of Topps Tiles but do go there when we are looking for good value and helpful, well informed advice. I can't recommend this Company, Ron's and his colleagues' service and the choice of tiles too highly.
Date published: 2017-09-16
Rated 1 out of 5 by from Shocking Attitude After rushing back from work I headed straight to your store to collect my pre paid order. Arrived at 6.01, the door was open so I went in. I then had "WE'RE SHUT!" hurled at me several times. I asked if I could just collect my order and was told again "we're shut!" After explaining that I worked away from home and that I didn't know when the next chance would be for me to come and collect them I was told "well you won't get a receipt" I said it was fine so the two guys walked off and mumbled "should have come when we were open". 1. Your staff need some, in fact no, they need a lot of customer service training. 2.Your staff need teaching that when a shop shuts, the door gets locked. 3.Your staff need teaching that from one unhappy customer, you produce several as people speak, just like I did to my father who is a Plumber/Gas Safe engineer ( I doubt he will be returning for any tiles he needs for various jobs).
Date published: 2017-09-13
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