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Topps Tiles Gatwick

Gatwick

57 Gatwick Road
Crawley
West Sussex
RH10 9RD, UK

01293 550011

toppsgatwick@toppstiles.co.uk

Opening Hours
Monday7:30am - 6:00pm
Tuesday7:30am - 6:00pm
Wednesday7:30am - 6:00pm
Thursday7:30am - 6:00pm
Friday7:30am - 6:00pm
Saturday9:00am - 6:00pm
Sunday10:00am - 4:00pm
Bank Holidays9:00am - 5:00pm
Services
Design Advice Area with Project Consultation Desk
Free Visualisation Service Available
Interest Free Credit (ID needed in store)
Free Parking
Sample Service
Home Delivery Service
Trader Area
Information on Local Traders
Outstanding Service
Open Bank Holidays
Information on Local Community and Charities
Free Calculation Service
- also available online
Gatwick »
Gatwick is rated 4.3 out of 5 by 18.
Rated 1 out of 5 by from Awful staff For the extra cost of shopping at Topps compared to other tile retailers, i expected to be wowed by their customer service. How wrong i was!!! I was served by someone claiming to be the manager, but God help the staff there if he actually was. Rude, abrupt and clueless on how to deal with members of the public. I left very disappointed and went to the Redhill store instead, where i was served by the very knowledgeable Rob.
Date published: 2018-10-15
Rated 1 out of 5 by from Recent visit. I previously purchased some tiles from my local store (Gatwick), service was very well all throughout and the staff were incredibly helpful, upon returning to your store on Monday to purchase the grout that me and my partner had decided on it was almost unbearable, i understand the rise in temperature being uncomfortable at times for most but it was borderline inhumane. There was only two members of staff working which caused a slight delay as they were busy loading products for other customers which is fine, nevertheless they were absolutely soaked afterwards. While waiting i decided to check the temperature myself via my phone which was indicating to me it was 38+ in my current location!! To top all of this upon leaving the store a fellow customer was actually removing he's t-shirt in the middle of an aisle. Please dont let my review/opinion be a reflection of your staff as on the 3 or 4 occasions i have visited this store in particular they have always been helpful and attentive to what i needed but more so a reflection of the unbearable work and store conditions.
Date published: 2018-07-25
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