Refund Request - Step 1 of 2

Fill in your order number and email address in the fields below. Please note that only refunds for full orders which have not yet been despatched can be requested online. We will notify you within 48hrs whether your refund request has been successful.

For refunds for part of an order or for orders which have already been despatched please contact Online Customer Support on 0800 783 6262 or email

Alternatively you can also contact your local store.

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