Cookie policy


Welcome to ('Site'). Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our Site. Here you will find information on what cookies may be set when you visit our Site and the purpose for which we use those cookies. The Site is owned and operated by Topps Tiles Plc ('we', 'our', 'us' as applicable). For further detailed information about this Site, please check here to see our Privacy Policy.

By continuing to use this Site, you are agreeing to our use of cookies in the manner described in this policy. We may make changes to this Cookie Policy at any time by sending you an e-mail with the modified Terms or by posting a copy of them on the Site. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the Site, whichever is the earlier. Your continued use of the Site after that period expires means that you agree to be bound by the modified policy.


A cookie is a small data file that is placed on your browser or the hardware of your computer or other device to allow a website to recognise you as a user when you return to the website, either for the duration of your visit (using a 'session cookie') or for repeat visits (a 'persistent cookie'). Other similar files work in the same way and we use the word 'cookie' in this policy to refer to all files that collect information in this way. Cookies are a common technology for remembering certain information about a visitor to a website. The vast majority of websites currently make use of cookies and they are commonly used for a wide range of tasks.

We use the following cookies:

You can find more information about the main cookies we use on this Site and the purposes for which we use them in the table below:

Cookie TypeCookie NameProviderPurposeExpiry
EssentialASPSESSIONIDTopps TilesThis is a session cookie which is required for our ecommerce platform to pass data between page loads.Session
Essentialcookie-bannerTopps TilesUsed to display the Cookie statement bannerSession
Essentialwhoson, ASP.NET_SessionIdWho's OnUsed to enable 'Live Chat' with our customers services department2 years
EssentialCookies beginning BVBazaarVoiceUsed to display product and service reviews1 year
EssentialrecentlyViewedTopps TilesThis cookie stores your recently viewed items so you can easily navigate back to a product you have recently looked at.Session
MarketingIDE, DSIDdoubleclick.netUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1 year
Marketinguid, eidCriteoUsed to enable us to retarget customers across the web through Display advertising1 year
Marketingfrfacebook.comUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.3 months
Marketingpersonalization_idtwitterThis cookie is set due to Twitter integration and sharing capabilities for the social media.2 years
Analytical_utmaGoogle AnalyticsThese "Google Analytics" cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. We also collect the following information from Google Signals for the purposes of tracking cross device behaviour; end user location, search history, YouTube history and data from sites that partner with Google.2 years
Analytical_utmz6 months
Cookie TypeCookie NameProviderPurposeExpiry
Third Party_GA, _GID, & Google.comCookies used to distinguish users.2 years
Third & Google.comThese cookies are used to gather website statistics, and track conversion rates.1 month
Third & Google.comThe NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google's SafeSearch filter turned on.6 months
Third & Google.comUnknownUnknown
Third & Google.comUnknownUnknown
Third PartyMUID, MUIDB,, Bat.Bing.comThis cookie is widely used my Microsoft as a unique user identifier, used for measuring advertising from Bing.1 year
Third Party_vwo, and cookies beginning _vis_optVisual Website OptimiserThis cookie enables us to perform A/B testing. A/B testing allows us to test changes in functionality on a small sample of our visitors to ensure it is beneficial to them before we deploy the changes to all users.120 days
Third Partycto_lwidUnclassifiedUnknown1 year
Third Partysmc_UnclassifiedUnknownUnknown
Third Partymousestats.comBazaarVoiceAnalytical insight into how our customers use our reviews.Unknown
Third PartyWebGLRanOKUnclassifiedUnknownUnknown

Please note that third parties (including, for example, advertising networks and providers of external services like customer reviews services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or advertising cookies. Whilst we provide a summary of the third party cookies used in the above table, you should also check with the relevant third party's privacy policy for more information about how these cookies are used.


When you accessed the Site, you were presented with a message that notified you of our use of cookies. We had to use a cookie to present you with that notice (you can see details of this cookie under 'Cookie Banner' in the table above). If you continue to use the Site, more cookies and other tracking technologies will be placed on your computer as described in this Cookie Policy in order to enhance your user experience whilst on the Site. By continuing to use the Site and/or by accepting our Terms of Use, you are agreeing to the use of such cookies and tracking technology.

If you wish to restrict or block the cookies which are set by this Site (or, indeed, on any other site) you can do this through your browser settings. The 'Help' function within your browser should tell you how. If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices site at

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites are not owned or operated by us, we are not responsible for any of the content on them.

Please be aware that restricting cookies may mean that you will not be able to take full advantage of all the features or services available on this Site.


If you have any questions or concerns about cookies or your privacy when using this Site, please contact us as follows:

By post at Topps Tiles, Thorpe Way Grove Park, Leicester, LE19 1SU

By telephone on: 0116 282 8000

By email at

*Terms & Conditions apply