Alessi Marble Mix Large Square Mosaic Tile is rated
Rated 5 out of
Very elegant looking
Gives a sparkle to a dull beige kitchen. We were not able to bring a sample home as none in stock. But we fell in love with the patterns and texture we just had to go for it
Date published: 2015-05-02
Rated 1 out of
I feel that this line let Topps down.
I had excellent service from Topps Taunton when choosing,ordering and receiving the tiles. My tiler started to tile with them. After he had put up one section of wall in the kitchen, he stopped and called me. Despite his best efforts to trim individual mosaics, re- position them etc. they looked dreadful. We took them back to Topps who had to agree that the mosaics were different, shapes, thicknesses and sizes as well as being very badly positioned on the mats. They certainly did not match the quality of the sample in the showroom I had chosen. So I now had a tiler booked for two days and nothing to use. The guys at Topps were brilliant and we looked at everything they had on site , but, as I needed about 5 square metres, they could do nothing for me. Whilst I did receive a full refund on the un-laid tiles and waived the restocking fee since they were not fit for purpose, I have been left over £150 out of pocket on the ones laid and wasted time of the tiler, who kindly agreed to come back another time and only charged me the wasted hours working.
This was a new line. I would tell everyone to get their tiler to check the tiles before they start to use them to make sure they are the same quality as the sample. I have bought from Topps before and been delighted, but in this instance, this product let them down.
Date published: 2014-10-02