Rated 3 out of 5¬†by 2
Rated 1 out of 5¬†by nonikins Beware the chips!
I recently put this product in my bathroom as visually it's very good. However, the majority of the tiles had at least one chip. When we spoke to Topps tiles about it they were very abrupt saying 'it's a natural product' and 'we don't have to put any disclaimer about it'.
In addition the packaging of these was extremely poor - over half were presented in topps tiles plastic bags rather than being boxed or packaged properly. I would have thought that if they are so prone to chipping then packaging them properly is a must!
We are definitely making a complaint about this due to the poor customer service received. Pre sales customer service is good but post sales is extremely bad!!
16 September 2015
Rated 5 out of 5¬†by Kitchenmad These tiles are really stunning.
I took a bit of a chance but was not disappointed. Slate is a natural finish and what a finish ! The subtle pewter and silver sheens have exceeded my expectations. The new kitchen looked really smashing, now the slate tiles as a feature have added so much.
The quality is really good. The random cut makes the surfaces really interesting. I only needed 1m sqaure ( I fancy more now!). The tiler fitted them easily. The treatment and sealer enhanced them without affecting the colours.
My only criticism is that there were some very small corners chipped, but allowing an extra tile gave the tiler enough wiggle room to match and blend with no obvious gaps. Really really beautiful.
23 May 2014