New Satin Black 33x33 Tile is rated
Rated 1 out of
Chipped way too easily despite taking necessary precautions
While the tiles may not "break the bank", they will chip very easily. In fact, these tiles have not lasted to the completion of our kitchen remodeling. My trade professionals took the necessary precautions by cover the tiles with a protective cover. Despite this, chips have been found on at least 6 of the tiles (a total installation area of 6 sq m total). The tile installation was less than 3 weeks ago and has not had any normal kitchen traffic in it. We used both the black and the white and BOTH have the same problem. I would expect more from Topp Tiles and this product. Because of this poor quality product, I am now faced with a costly repair job in the near future - that will "break the bank".
Date published: 2015-12-18
Rated 1 out of
I placed order online following a trip to the "local" store 12 miles away to look at tiles. Firstly, the order placed early hours of thursday morning gave me the option for next day delivery which I opted for and paid for. Only to get text late Thursday afternoon stating they haven't got the 28squ.mtrs I ordered and it would be following Wed! I cancelled tiler who then couldn't fit me in for another 2 weeks. Okay one of those annoying things.
Delivered on the Wed - fine.
Tiler arrives 2 weeks later and criticised the quality of the tiles and showed me a stack of tiles with obvious flaws - being plain it was noticeable so he used as many as he was able to for "cuts". However I ended up having to take back 4.5squ mtrs and exchange them for new boxes but had to settle for different batch number - the manager Chris of the Thetford branch was excellent in his trying to solve the problems I was having and was aware that the new batch I was taking also contained obviously flawed tiles! WOULD NOT RECOMMEND!
Date published: 2015-11-16