Rated 1 out of 5Â by SRogers Failed to deliver to store order cancelled poor communication
Failed to deliver to store within 10 days, on request no communication as to when they would deliver.
Cancelled order, no cancellation confirmation within 48 hours as stipulated.
Several emails to confirm the cancellation cancellation completed with full refund.
08 November 2015
Rated 5 out of 5Â by EHAB An excellent warming and tough floor tile
The appearance of the laid floor exceeds all our expectations. Thank you
08 October 2015
Rated 5 out of 5Â by AJDo Floor tiles
Great, product and appreciated the help and advice in the shop.
06 July 2015
Rated 5 out of 5 Kitchen and Sunlounge look so good, we did an additional reception room with these!
They are very rustic. We are an Italian/American family (with a love for the Mediterranean and SW USA/Mexico), so these tiles fit our tastes perfectly. The edges of the tiles are not straight lines, but a little rough, giving even more of a natural look. We first put them in our kitchen and adjoining sunlounge a few months back, and they look (and feel underfoot) amazing. They keep the room cool in the summer and warm in the winter. We then decided to complete the garage renovation, that was half done on our house when we bought it a few months ago, buy using these tiles on the floor. We also had the tiler do the baseboard/skirting using these tiles (cut in half) and it looks wonderful! Would recommend to anyone.
29 June 2015
Rated 5 out of 5
Â by Silver Cora terracotta
Lots of help all the way through from the great staff at the Plymouth shop.
Great delivery man, had to negotiate lots of steps.
Tiles look great on the floor, just as I had imagined. The fitter said they were easy to lay, due to the irregular, rustic edges.
Am actually off to the shop again this afternoon to check out wall tiles for the bathroom.
12 June 2015
Rated 5 out of 5Â by Robbydun looks great with our new black work top
beautifully finishes off our new cream cabinets and black granite work top especially with the balck grout
26 March 2015
Rated 5 out of 5Â by 1MCB Great customer service!
I've been really happy with the product, however there was a problem with the order. I was told that they would be delivered on a certain day, so I booker time off and tradesman. When I double checked the day before delivery, I was told there was going to be a delay! I spoke to Kevin in the Barry store who put me onto Caroline in customer service. Caroline did an excellent job in mitigating the situation, and between her and Kevin they got the tiles to me as quick as humanly possible. I would definitely order from Topps Tiles again, they have demonstrated that the customer is their focus and they demonstrate good customer service, they don't just pay lip service to it.
12 November 2014
Rated 5 out of 5Â by Katex Good value and great service
These tiles were quite a bit cheaper than some very similar - if not, identical - ones in a tile shop next door. We haven't laid them yet, so can't comment accurately on their quality, but our builder said they were up to the job, and they certainly look good - lovely colour and nice feel to them. The best thing about our order was the exceptional service. We received a phone call, within hours of ordering online, to ask where we'd like the tiles to be delivered from. We agreed to do that from our nearest store, which meant - amazingly - that we received them that afternoon. The whole process, from ordering to delivery, took fewer than six hours. And the delivery driver was marvellous.
07 August 2014