Flint is rated
Rated 5 out of
Toppstastic Staff at the Flint Branch.
The staff at the branch should be commended on their customer service, expertise and attention to detail! My particular gratitude goes out to Ross who assisted me with great patience and lots of helpful and sensible advice to ensure that I got the correct materials and tiles for for the job. His product knowledge was phenomenal and enabled me to make the correct choice of tiles and avoid difficulties in fitting or disappointment. No hard sell, lots of time, no rush and buckets of patience! Staff kept me updated as to my order was progressing and when it did arrive they even assisted me to load the car correctly.
A HUGE thank you also goes out to the area manager and the store staff at both Wrexham and Flint Topps Tiles whose co-orinated efforts rescued me when I discovered I hadn't ordered sufficient sheets of the Busca mosaics. Despite the quickest order time being on the following Monday the staff rang around as many stores as they could to see if they could locate sufficient sheets to complete my project! The area manager was known to be in one store where two sheets were located and the Wrexham staff called up and arranged for him to bring these along with him for collection at Flint. What wonderful service, over and above what I expected. When I went to collect these the area manager was there and happy he had been able to assist. Same customer ethos from top to bottom, well done Topps! Great service, always a smile and a kind worj, NOTHING is too much trouble! and in my humble opinion a pleasure to shop there and I would highly recommend them.
Date published: 2016-11-18