Topps Tiles Cardiff Newport Road - Tiles in Cardiff Newport Road
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Topps Tiles Cardiff Newport Road
Meet the Team
  • Name:Nick Taylor
    Job Title:Store Manager
    Time at Topps Tiles:1 year

    "Please pop into store where I can assist you with finding the right tiles for your dream project."

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  • Name:Jon
    Job Title:Assistant Store Manager
    Time at Topps Tiles:10 years

    "I will only be too happy to assist you with creating your dream project."

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  • Name:Billy
    Job Title:Service Specialist
    Time at Topps Tiles:1 year

    "My favourite thing about working at Topps Tiles is I get to meet new people everyday and help them make t..."

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  • Name:Jordan
    Job Title:Service Specialist
    Time at Topps Tiles:1 year

    "I will only be too happy to assist you with creating a project that you will love."

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  • Name:Jo
    Job Title:Service Specialist
    Time at Topps Tiles:10 years

    "I will only be too happy to assist you with any queries you may have."

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Cardiff Newport Road

503 Newport Road
Cardiff
South Glamorgan
CF23 9AD, UK

02920 490235

toppscardiff2@toppstiles.co.uk

Store Manager: Nick Taylor

Opening Hours
Monday8:00am - 6:00pm
Tuesday8:00am - 6:00pm
Wednesday8:00am - 6:00pm
Thursday8:00am - 6:00pm
Friday8:00am - 6:00pm
Saturday9:00am - 6:00pm
Sunday10:00am - 4:00pm
Bank Holidays9:00am - 5:00pm
Services
Payment Plan – ID needed in store
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- also available online
Cardiff Newport Road »
Cardiff Newport Road is rated 4.4 out of 5 by 10.
Rated 4 out of 5 by from impeccable customer service I could not be more grateful for the enduring patience and kindness from Billy at this store - I visited the store multiple times over a 3 month period and on each occasion Billy gave up his time to help me find the right look for our house renovation project. I am extremely grateful to him
Date published: 2017-02-15
Rated 1 out of 5 by from The most unhelpful member of staff ever! Having waited at the till to be served for a while, I eventually got acknowledged by a member of staff ( didn't have a name badge on). She was young and had dark hair. The name on the receipt was Jordan. I asked if it was possible to have a sample of one of the patterened mosaics ( which is states on the sign that you can buy separately). She looked completely clueless and didn't answer us. She disappeared for a little while and returned with a piece of the mosaic. We asked if we could buy it to which she rudely made a comment. She proceeded to take every bit of information from me ( which apparently she has to do to make a sale ) which took forever. When I asked her if this was necessary as I only wanted to purchace a small strip of the mosaic she replied 'well I suppose It is optional' in a rather rude tone) She snatched the money from me and chucked it on the side whilst she proceeded to put through my purchace. I will not be returning! I was going to purchase my bathroom tiles and mosaics from Tops Tiles however after the service I received will not be returning. May I just add however, that there was a very friendly lady who couldn't do enough for a customer that she was serving. This lady was on the next till to this girl and I had only wished we had received the police service provided by this other lady who is obviously very well suited for her job! Manners and excellent customer service goes a long way especially if you are purchasing a huge amount!
Date published: 2016-08-23
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