Heybridge Way Junction
Unit 4, Lea Bridge Industrial Estate
E10 7NQ, UK
Store Manager: Jim Tuvey
|Monday||7:30am - 6:00pm|
|Tuesday||7:30am - 6:00pm|
|Wednesday||7:30am - 6:00pm|
|Thursday||7:30am - 6:00pm|
|Friday||7:30am - 6:00pm|
|Saturday||9:00am - 6:00pm|
|Sunday||10:00am - 4:00pm|
|Bank Holidays||9:00am - 5:00pm|
|Payment Plan – ID needed in store|
|Free Visualisation Service Available|
|Home Delivery Service|
|Open Bank Holidays|
|Open To The Trade|
|Information on Local Traders|
|Free Calculation Service|
- also available online
Leyton is rated
Rated 5 out of
Great customer service at the Leyton Branch
Toppstiles Tiles did err as I was informed the wet room tray would be ready for collection on a particular day but it didn't arrive and when the store manager checked its eta it was not going to arrive till a week later.
Rather than leave it at that the store manager Jim, provided rare customer service and rang round various local stores to see if they had the tray in stock to get it courriered over. Not only that but after he had satisfactorily resolved the problem he dropped me an email a few days later to apologise for the inconvenience caused - it's amazing how much good customer service influences ones choices even if something has gone wrong before. I shall have no hesitation to shop at the Leyton store again and will recommend this specific store to any who ask.
The other staff in the store are not only friendly and sociable but very helpful and where they didn't have an answer they were not afraid to say so and seek assistance.
Date published: 2017-05-28
Rated 5 out of
Excellent Customer Service
I would like to say my wife and i were very pleased with the service at Topps Tiles at Leyton.
On sunday we were greeted by the store manager Jim, We showed him a photo of our kitchen and immediately he knew the type of tiles, grout that we needed.
With Jim's knowledge and expertise we decided to order the tiles and picked it up today (Thursday) , We were also given a Tile spray cleaner has a free gift which we did not expect.
Thank you Topps Tiles i would use this store again and would definitely recommend to friends.
Date published: 2016-09-29