Topps Tiles Witney - Tiles in Witney
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Topps Tiles Witney
Meet the Team
  • Name:Jon Pringle
    Job Title:Store Manager
    Time at Topps Tiles:9 years

    "Thanks for taking the time to look at our store page. If you have any questions, please call me or pop in..."

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  • Name:Aaron Lonie
    Job Title:Assistant Store Manager
    Time at Topps Tiles:2 years

    "Please pop into store where I can assist you with all your tiling needs!"

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  • Name:Matt Love
    Job Title:Service Specialist
    Time at Topps Tiles:4 years

    "I will only be too happy to assist you with your project, big or small."

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Witney

Station Lane
Unit 9, Avenue One
Witney, Oxfordshire
OX28 4XZ, UK

01993 779702

toppswitney@toppstiles.co.uk

Store Manager: Jon Pringle

Opening Hours
Monday7:30am - 6:00pm
Tuesday7:30am - 6:00pm
Wednesday7:30am - 6:00pm
Thursday7:30am - 6:00pm
Friday7:30am - 6:00pm
Saturday9:00am - 6:00pm
Sunday10:00am - 4:00pm
Bank Holidays9:00am - 5:00pm
Services
Payment Plan – ID needed in store
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Witney »
Witney is rated 3.0 out of 5 by 2.
Rated 1 out of 5 by from Poor customer service After making several pricey purchases from TT over a period of 3 months as I have replaced two bathrooms I ordered a final batch of Mosaic tiles (£262) which were delivered to store. All went well with the order but when I went into store on the Saturday to collect my order 3 tiles appeared to have been shipped loose and one was damaged. The store offered to replace the tile but could not get delivery until the following Wednesday which in my case was too late as I had booked a tiler for the Monday. I asked if a sample tile could be "cut" to replace the damaged part of the tile and after some pulled faces it was agreed that it could be done. The Store Manager ( I think called Mike) who had originally taken the order and been helpful during the order process suddenly appeared to treat us like we were a nuisance and when I asked if I was to pay full price for the damaged tile snapped that we were lucky to not be charged extra for their service....with the implication that we were a nuisance. Not at all impressed ............seemed that he was happy to take my money from an easy sale but sorting out problems a different matter.
Date published: 2015-12-23
Rated 5 out of 5 by from Fantastic service Without having visited the store (thus cannot comment on choice of products), over the phone Matt arranged for a direct and immediate delivery from Exeter of 15 sq mtrs of a tile not otherwise available. I understand many calls among three parties proved necessary to effect this. Matt kept me fully informed throughout and, indeed, phoned afterwards to make sure we had both received and were satisfied with the tiles. I was both very impressed and extremely grateful.
Date published: 2014-01-23
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