Topps Tiles Carmarthen - Tiles in Carmarthen
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Topps Tiles Carmarthen
Meet the Team
Name:
Darren
Job Title:
Store Manager
Time at Topps Tiles:
11 years

"Hi I'm Darren, I've been working for Topps Tiles for over 10 years and within the tile industry for over..."

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Name:
Alex
Job Title:
Assistant Store Manager
Time at Topps Tiles:
5 years

"I've been working for Topps for over 3 years now. In that time I've helped hundreds of people complete pr..."

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Name:
Geraint
Job Title:
Service Specialist
Time at Topps Tiles:
1 year

"Please pop into store where I can assist you with your project"

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Name:
Paul
Job Title:
Service Specialist
Time at Topps Tiles:
2 years

"I have been working at Topps for over a year now and I have picked up a lot along the way helping me work..."

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Carmarthen

Stephans Way
Unit 1
Carmarthen, Dyfed
SA31 2BG, UK

01267 238784

toppscarmarthen@toppstiles.co.uk

Store Manager: Darren Doughty

Opening Hours
Monday8:00am - 6:00pm
Tuesday8:00am - 6:00pm
Wednesday8:00am - 6:00pm
Thursday8:00am - 6:00pm
Friday8:00am - 6:00pm
Saturday9:00am - 6:00pm
Sunday10:00am - 4:00pm
Bank Holidays9:00am - 5:00pm
Services
Payment Plan – ID needed in store
Free Visualisation Service Available
Home Delivery Service
Free Parking
Sample Service
Outstanding Service
Open Bank Holidays
Open To The Trade
Information on Local Traders
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- also available online
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Carmarthen »
Carmarthen is rated 4.8 out of 5 by 5.
Rated 5 out of 5 by from Old-Fashioned Good Customer Service... This review is long overdue - we've been renovating our house for two years now... Like other reviewers, I can't praise this branch highly enough. In 2016 / 17, we were replacing the kitchen, cloakroom and bathroom. After scoping-out the style we wanted (in keeping with our traditional cottage), we visited the Carmarthen store and had the good fortune to be served by deputy-manager, Tim, and one of his invaluable team-members, Alex. Both were extremely knowledgeable, helpful and patient, taking time to show us the various ranges and alternatives that might suit us best. There was never any 'hard-sell', nor leaving us to go find things on our own. Throughout, both Tim and Alex 'went the extra mile' to ensure our needs were met. On one visit (though we didn't know it then), Tim stayed on some considerable time after his shift should have ended to help us finalise arrangements. Another example of his helpfulness was when we had some high-street vouchers we were able to put towards purchasing tiles. Tim helpfully went through the different ways of spending the vouchers, so we got the most cost-effective result. Whenever we've been down to collect packs of tiles, Tim, Alex and their colleagues had already sorted them for us, checked every box, and helped carry them to the car. Returns were no problem either. Very happy with our experience of Topps Tiles' Carmarthen store, and would recommend it to anyone. Both Tim and Alex are absolute stars, and I hope 'the bosses' recognise that; without doubt, their presence in the store will help ensure customers come back, and recommend the branch to others...
Date published: 2017-12-24
Rated 5 out of 5 by from Excellent advice and helpful staff I can't say enough in praise of the staff in this branch. I've been back time and time again and each time I get excellent service from all of them (Tim, Alex, Darren and Claire). I was given advice on the suitability of tiles, accent tiles and all the necessary materials to complete the job. They even liaised with my plumber. If I have a problem with something, they don't leave you high and dry like a lot of suppliers do. They try their utmost to sort it out so that I go out feeling so much better. Happy, friendly and knowledgeable, Definitely deserving of an award.
Date published: 2016-02-05
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