Topps Tiles Barry - Tiles in Barry
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Topps Tiles Barry
Meet the Team
Name:
Tony Gibby
Job Title:
Store Manager
Time at Topps Tiles:
11 years

"Please pop into store where I can assist you with your project."

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Name:
Rhys Hedges
Job Title:
Assistant Store Manager
Time at Topps Tiles:
10 years

"Hello, My name is Rhys I have been with the company since 2007 and I have worked in both of the..."

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Name:
Charlie Snell
Job Title:
Service Specialist
Time at Topps Tiles:
1 year

"Hi, I’m Charlie. I’ve worked in three different stores whilst working for Topps Tiles and enj..."

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Name:
Lewis Williams
Job Title:
Service Specialist
Time at Topps Tiles:
3 years

"Hello, I'm Lewis and I'm a Service Specialist here in the Barry store. With a great taste for colours and..."

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Barry

Cardiff Road
1-3, Cardiff Road Business Park
Barry, South Glamorgan
CF63 2PQ, UK

01446 744976

toppsbarry@toppstiles.co.uk

Store Manager: Tony Gibby

Opening Hours
Monday8:00am - 6:00pm
Tuesday8:00am - 6:00pm
Wednesday8:00am - 6:00pm
Thursday8:00am - 6:00pm
Friday8:00am - 6:00pm
Saturday9:00am - 6:00pm
Sunday10:00am - 4:00pm
Bank Holidays9:00am - 5:00pm
Services
Payment Plan – ID needed in store
Free Visualisation Service Available
Free Parking
Sample Service
Outstanding Service
Open Bank Holidays
Open To The Trade
Information on Local Traders
Free Calculation Service
- also available online
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Barry »
Barry is rated 5.0 out of 5 by 9.
Rated 5 out of 5 by from Top Class Customer Service I recently had a leak in my bathroom which led to joists being swollen and tiles cracking. As I had purchased the tiles from Topps in the first place (probably over 4 years ago) I went back on the off chance that the tiles might still be stocked, taking just one of the tiles with me as I had no invoice from the original purchase. The service I received was nothing short of outstanding. It would have been very easy to say very sorry we don’t stock this anymore. However what Lewis did, was to take a photo of my tile and some details from me. A couple of hours later he called me to tell me that he had identified the tile, contacted some stores and found some stock. Unfortunately only one size was available, but he gave me the website details of the manufacturer so I could see if I could get the other size directly from them – which I could. Mega, mega impressed.
Date published: 2017-08-02
Rated 5 out of 5 by from excellent customer service !!!! Turned up at Topps with some scrappy measurements on an envelope which Charlie soon transferred into a meaningful order which will be delivered Monday pm into my first floor flat at no charge, much thanx to Lewis for checking out delivery charges with - i assume - delivery office somewhere. Choosing grout colour was made easier by Charlie who gave me grout choices and fetched sample of tiles I wanted - he tried to use a computer design but unfortunately didn't load - same as mine at home - so that was satisfying as well !! Overall the bill was far more than I expected but was reassured any unopened items could be returned for a full refund, but better to order too much and return extras as searching for matching batch numbers could prove tricky and delay trades from finishing bathroom/kitchen refit - which made sense to me. All in all with a little help from Gary as well a very pleasing experience from a very well informed and polite team. Many thanx again lads was a pleasure doing business with you.
Date published: 2017-07-08
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