Topps Tiles Wigan - Tiles in Wigan
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Topps Tiles Wigan
Meet the Team
Job Title:
Store Manager
Time at Topps Tiles:
13 years

"I have been with Topps Tiles for 13 years this year and recently moved to become a part of the Wigan Team..."

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Michelle Hill
Job Title:
Service Specialist
Time at Topps Tiles:
11 years

"Hello, I have worked in the retail sector for over 20 years and have been with Topps Tiles since 2006. T..."

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Job Title:
Service Specialist
Time at Topps Tiles:
16 years

"Please pop into store where I can assist you with your project. My favourite thing about working at Topps..."

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Job Title:
Service Specialist
Time at Topps Tiles:
19 years

"Please pop into store where I can assist you with all your dream project needs. I am an expert in the are..."

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Gower Street
Warrington Road
Wigan, Lancashire

01942 821138

Store Manager: Paul Mills

Opening Hours
Monday7:30am - 6:00pm
Tuesday7:30am - 6:00pm
Wednesday7:30am - 6:00pm
Thursday7:30am - 6:00pm
Friday7:30am - 6:00pm
Saturday9:00am - 6:00pm
Sunday10:00am - 4:00pm
Bank Holidays9:00am - 5:00pm
Payment Plan – ID needed in store
Free Visualisation Service Available
Home Delivery Service
Free Parking
Early Opening
Sample Service
Outstanding Service
Open Bank Holidays
Open To The Trade
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Wigan »
Wigan is rated 5.0 out of 5 by 24.
Rated 5 out of 5 by from Perfect I have visited this store in the past week, 2 times. I was fortunate on my second visit that the same lady, was there to help again. Unfortunately I did not get her name , but looking at other reviews, her name must be Michelle, as others have took the time as I have to recognise beyond excellent customer service Knowledgeable, courteous and so polite. Mine was not an expensive purchase, but still her advice and time spent showing me how the kitchen tiles would look in my kitchen on the visualiser available at Topps was brilliant. And also insisting that she personally lifted the tiles in the car . Just wished now that I could remember what colour coordinating paint colour that she had took the trouble to show me on the visualiser of my kitchen. Hope the owner of Topps reads reviews, I have become an Internet shopper, on this occasion so glad I didn't.
Date published: 2017-06-19
Rated 5 out of 5 by from Star Service My first time visiting this store and won't be my last. Michelle was attentive and very helpful and happy to help me even though she seemed rushed off her feet. The shop was busy with other customers and she asked if she could excuse herself to greet people. I found that very nice of her as she obviously wanted others to see that she had noticed them coming in. She returned to us after a short while due to what seemed like a collection of an order. Her professionalism and knowledge was shown at all times, she informed us of new trends that will be coming through ''ethnic'' tones of navy, teal and warm tones. This was after a discussion of our new build house. Michelle sent us a personalised e-mail of what styles we looked at including an attachment of the grout colours and trims we would need. We hadn't even thought of what floor we was going to have in our new kitchen but she showed us one of the wooden floor effect tiles called Slumber, as it would compliment the anthracite grey kitchen we are having. So with thanks to Michelle we are going to have a warm floor as we are going to place an order for underfloor heating and the piano black 4ie thermostat. I would like to point out that the service we received in your store was outstanding and after reading the other reviews of this store I can completely understand why Michelle constantly gets mentioned in a positive way. Keep up the epic level of customer service Wigan
Date published: 2017-04-16
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