Vauxhall is rated
Rated 5 out of
First Class Customer Experience
I went into the Vauxhall store on the 1st of February, where I was immediately greeted by all the staff members.
Silvi in particular helped me a great deal. She was curteous and knowledgeable and showed me all the tiles within my price range.
I was then assisted by a gentleman at the till who gave me information about the type of grout and adhesive I needed.
I called the branch on the 3rd February where the staff member Leon was very polite and helpful and reserved the tiles that I needed to complete my bathroom. He reserved them for me to collect the next day as well as the adhesive and grout.
On Saturday the 4th February I was the first person in the store and arrived at 9am. Silvi was there and greeted me as she remembered me from the other day. Which I found to be an extra personal touch. She was very attentive and served me immediately and helped me load all 12 boxes of tiles into my car as well as the other items I reserved.
Both Silvi and Leon made my first purchase of tiles a very smooth and happy experience.
Date published: 2017-02-04
Rated 5 out of
I recently bought mosaic tiles as part of a project to install a shower area I place of the existing bath. Silvi and her team at Topps Tiles couldn't have been more helpful. Their product knowledge is excellent and I have no hesitation in recommending the Vauxhall branch and will definitely use them at some future date. My experience was definitely service with a smile!
Date published: 2017-01-09