Topps Tiles Battersea - Tiles in Battersea
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Topps Tiles Battersea


Queens Circus, Battersea
Arches 70 & 71
London, Greater London
SW11 4BY, UK

02077 205292

Store Manager: Felipe West

Opening Hours
Monday8:00am - 6:00pm
Tuesday8:00am - 6:00pm
Wednesday8:00am - 6:00pm
Thursday8:00am - 6:00pm
Friday8:00am - 6:00pm
Saturday9:00am - 6:00pm
Sunday10:00am - 4:00pm
Bank Holidays9:00am - 5:00pm
Payment Plan – ID needed in store
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Battersea »
Battersea is rated 4.7 out of 5 by 6.
Rated 3 out of 5 by from Product ok / average. Expensive for what it is. 'Service' diabolical The service from this store was ABSOLUTELY DIRE. I placed the order on 18 August clearly telling the salesman I needed them before 25 August when the fitters were coming. He told me the order would be ready for collection in a day or two.When no message had come by 21 Aug, I phoned the Topps order-tracking helpline who put me through to the store. It turned out the order hadnt even been acted on. The following day I was phoned with a promise that the order would be delivered by close of play on 22 Aug. When nothing came I phoned the store on the morning of 23 August to be told they couldnt find the order on the system. I was then phoned back to be told the order would be delivered at mid-day. At 12.30 I phoned to be told the driver was on his way. I phoned again at 1 to be told the order hadn't yet left the store. Finally it arrived at 1.15. An absolutely staggering litany of inefficiency and incompetence. I will NEVER order from Topps again.
Date published: 2014-08-23
Rated 5 out of 5 by from Fantastic, helpful staff I've been to this branch about 3 times in recent weeks. On each occasion, the team were really helpful - help with choosing tiles and grout, loading the car, sorting out the refund (when I changed my mind!) and even providing a balloon to keep my toddler happy. They worked together well and it seemed like a happy place. Would definitely go back to this one.
Date published: 2014-01-24
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