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Topps Tiles is committed to offering excellent service with a personal touch, and to ensure we continue to achieve this we have a unique delivery policy. From 11th June 2012 we implemented a new delivery service where your order is fulfilled by a local store rather than a central warehouse. The store will personally pick your order, wrap it and call you to arrange a convenient time with a local courier, ensuring we are in control of your order every step of the way. (Please note that charges for Next Day Delivery and Next Day Delivery Before Midday still apply.)

Please note that sample orders are fulfilled by our central warehouse.

Please see below for our delivery policy –if you have any queries on this, please call Online Support on 0800 023 4703.

Costs and Timings

  • Delivery is charged at £4.99 for standard orders, although is free for orders over £200.
  • Delivery to a Topps Tiles store is free of charge on all orders.
  • For stocked items, standard delivery usually takes four days, although this is a guideline only.
  • Some of our products are ordered specially for you so these items take longer – the timings depend on the supplier.
  • The delivery timescales for each item are on the delivery information tab on the individual product pages.
  • If you are happy for our courier to leave the goods without a signature you must leave a note confirming this.

Please note delivery to postcodes starting DUBLIN, GY, HS, IM, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV55, IV56, JE, KW, PA, PH9, PH15, PH16, PH17, PH18, PH19, PH20, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, TR21, TR25, ZE, KA27 will incur a higher delivery cost which is based on your exact location and the goods you are ordering. Please call Online Support on 0800 023 4703.

Sample Service

Delivery on sample tiles is free of charge. You can order up to six samples at any one time. Samples are delivered by courier service and will be posted through a letter box if they fit, otherwise they will need a signature.

 

Other Options

We also have a range of other delivery options:

Saturday
Saturday delivery will take place on the next coming Saturday until 11am on Friday – orders placed after this time will be delivered on the Saturday afterwards. Please note this timescale is available on stocked items only. The cost for a Saturday Day delivery is £20.

Next Working Day
This is available on stocked items only – if the product is special order, this option will not show for selection. This is only available on orders placed before 11am. The cost for a Next Working Day delivery is £20.

Next Working Day Before Midday
This is available on stocked items only – if the product is special order, this option will not show for selection. This is only available on orders placed before 11am. The cost for a Next Working Day delivery is £24.

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